Case Study: SHOPMACHER
Since its founding in 2005, SHOPMACHER has become Germany's leading specialist agency for the KPI-driven further development of digital sales channels in B2B and B2C. With continuous, step-by-step and measurable improvements, they help manufacturers and retailers meet the rapidly changing requirements in digitized commerce. As part of the Engbers Group, the 80 employees in Gescher and two developer locations in Vietnam have not only IT but also retail expertise in their DNA. The customer list includes companies from all industries such as gartenmoebel.de, gamescom or the BVB.
Leadership Development. Agile Transformation. Change Management.
The challenge
Actively managing agile transformations is a major challenge for all companies. SHOPMACHER faced this challenge with confidence and completely converted to agile working methods, structures and processes more than 6 years ago. The goal was to jointly shape an organizational culture characterized by New Work. It is only natural that complex issues have to be managed in the change from old hierarchical structures to more self-determination. In particular, the new definition and distribution of leadership tasks in the agile system requires strong empowerment for managers. The challenge was that each employee has an individual need for development and individual issues with the agile transformation and it is difficult to provide targeted support with standardized training programs.
The solution
SHOPMACHER recognized early on that the key to success lies in individual empowerment and in valuing people's individual resources. In order to promote them in a targeted manner, they offered thankscoach 's digital business coaching in the organization as an L&D component. This allowed the executives to work self-directed with their coach on their individual challenges and develop as effectively as possible. The solution is a big step towards self-directed HR development and is part of a far-reaching and empowering cultural development for the entire organization.
"We work with thankscoach to develop as a team on leadership topics. All our coachees experience the exchange with their coaches as very valuable and also directly applicable in practice. Onboarding is very simple and transparent. Coaching via video call is a great and very efficient alternative to traditional coaching."
The result
Business coaching for managers has a very positive effect on the development of leadership skills in the agile context and the performance of the teams as a whole. It also has a positive effect on employee retention, as it represents great appreciation on the part of the organization and is also perceived as such.
Satisfaction with the coaching program: 4.89/5 â
Do you have similar challenges with agile transformation in your organization and are interested in how leadership coaching from thankscoach can support you? Then feel free to contact us for a no-obligation exchange.
