We care about the security of your data

We protect data and maintain confidentiality

We attach great importance to the confidential handling of our clients' and coachees' data. Our data protection and IT security measures apply to personal and non-personal data that we process on behalf of our clients or that we collect and process ourselves. When protecting data, we strictly adhere to the specifications of the German Federal Office for Information Security (BSI) as well as the applicable laws. Here is an excerpt of customers whose trust we have already earned:

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FAQs on data protection

In the following, you will find out how we collect and process personal data and what your rights are in this regard. Personal data is all data that can be related to you personally, e.g. your surname, first name, address, email addresses, IP addresses and also your user behaviour on our website. Here we have briefly answered some of the most important questions in advance, which will be answered in detail below.

 

  • We process data that you provide to us voluntarily or that is provided by your organisation. The data may relate to your surname, first name, age, work experience, length of employment, type of employment relationship or communication data such as e-mail addresses and telephone numbers.

  • We process data primarily to be able to offer you our services in a personalised and needs-oriented manner. To do this, we use technologies and solutions that have been tested and proven under data protection law and that we select and use carefully. We always ensure a high level of data protection and IT security.

  • Yes, it is. When selecting and using various technologies, we take care to maintain a high level of data protection and oblige any partners to comply with the standard customary in Germany. Therefore, we conclude corresponding Data Processing Agreements with all partners, taking into account the standard contractual clauses.

  • We offer you a personalised and individual development journey in the form of a Development Journey. The processing of personal data is necessary for the personalisation of the offer, as otherwise we would not be able to provide our service for you.

  • For the encryption of your data, we work with common industry standards such as 256-bit encryption and strictly observe our internal data protection guidelines.

  • We always work with the best technological partners to design and provide our services. In doing so, we always pay attention to the data protection standards in Germany and oblige our partners to comply with them. You can find a list of our current partners under Privacy.

  • System security

    To protect our systems in use, we work with access and separation controls. For this purpose, we work with standardised password conventions, role and authorisation concepts as well as encryption technologies. In this way, we protect the data from unauthorised access and thus from modification or deletion. Furthermore, we use various hardware and software firewalls and secure our data by means of back-up concepts.

  • Product safety

    We secure our product and services against unauthorised access and therefore select all our service providers and suppliers with due diligence. We particularly check the service provider's compliance with data protection and IT security and agree a Data Processing Agreement (DPA) with each party involved in the product and analyse the likelihood of authorities accessing the data in the country of data processing (Transfer Impact Assessment, TIA).

  • Organisational security

    In addition to securing the system and the product, the organisation and the actors acting within it play a decisive role in complying with data security. To this end, we check our employees for compliance with guidelines on data handling and train them regularly on appropriate behaviour and innovations in the area of data security and data protection. We actively shape our data protection management and work with data protection-friendly default settings. 

We support transparent

We support you in the implementation process with all relevant documents and are always available to answer questions. If you have any questions or comments about the information listed here, please contact support@thankscoach.io.